Alhaktur IT Solutions is looking for a proactive and customer-focused Customer Care Executive to join our team in Dubai. This role is perfect for someone with a passion for delivering exceptional service, assisting clients, and ensuring smooth operational processes. If you are detail-oriented and enjoy working in a dynamic environment, we encourage you to apply.
Responsibilities:
Manage client sales inquiries and provide top-notch customer service.
Liaise with suppliers regarding client product requests to assist the operations team.
Follow up on weekly inventory updates from vendors and maintain accurate records for smooth operations.
Regularly update inventory and pricing on the backend systems and Google Sheets.
Follow up with customers to collect feedback and reviews after purchases.
Collaborate with internal and cross-functional teams to ensure timely pricing updates and order deliveries.
Prepare and submit the Sales Inquiry Tracker and Inventory Report on a weekly basis for management review.
Requirements and Skills:
Bachelor’s degree in business, communications, or a related field.
Minimum of 1 year of experience in customer service, sales support, or operations.
Strong expertise in data entry and reporting.
Proficiency in inventory management systems and software, including MS Office and Google Docs.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities to manage multiple tasks efficiently.
Attention to detail to ensure accuracy in updates and reporting.
Problem-solving skills to address and resolve client and operational challenges.
Ability to work effectively with cross-functional teams to ensure seamless processes.
Benefits:
Competitive salary and benefits package.
Comprehensive medical and insurance coverage.
Opportunities for career development and growth within a fast-paced environment.
Collaborative and supportive team culture.
At Alhaktur IT Solutions, we prioritize customer satisfaction and operational excellence. As a Customer Care Executive, you will play a vital role in enhancing client experiences and ensuring smooth business operations. Join our team in Dubai to be a part of our exciting journey toward success! Apply today!